Job type: Full-time
Role: System Administrator
web-services, project-management, design
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as 9-1-1 Call Handling, Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.
VESTA NEXT Routing Services is a portfolio of products and services that deliver the critical elements to enable and operate a NextGen Core Services (NGCS) solution through the deployment of NGCS Data Centers at multiple locations. VESTA Router is responsible for receiving the incoming emergency calls, voice, SMS and multimedia, in an NENA i3 SIP format from the originating service provider (OSP), and routing them to the proper public safety answering point (PSAP) and associated Call Handling system. The role of the NextGen Core Services Systems Engineer is focused on development, design, evaluation, and modification of system solutions, providing Enhanced 911 services to our customers. The Systems Engineer positively impacts the integration processes, including requirements gathering, solution definition, implementation planning, execution, and solution acceptance. The System Engineer is engaged through the entire project lifecycle from influencing proposal response through final customer acceptance. This includes planning, research, and design using third party products, carrier backhaul, and microwave to integrate mission critical locations via our Emergency Service IP Networks (Esinet) service.
Description of system design, including diagrams
Understanding customer requirements
Participation in proposal reviews
Consultative guidance to customers and sales team
Presentations to customers
Equipment list generation
Development of the implementation approach and service plan necessary to win the project
Meet/Exceed customer requirements and provide value alternatives when requirements cannot be met
Provide solutions for unique environments that may require Layer 2 or Layer 3 functions including OSPF, BGP, VRRP, QoS, ACLs, NAT, and DNS solutions.
Define and implement third party product configurations that include switching, routing, DNS, Firewall, and Load balancing functions.
Create and execute acceptance test plans with emphasis on NGCS Data Center operation and customer premise equipment.
Create, validate, and execute method of procedures for integrating core components of the Vesta Router, transport network, and customer premise equipment.
Provide continuous improvement support with Product and Deployment teams to increase quality and efficiency of the NextGen Core Services Network Designs.