Job type: Full-time
Role: System Administrator
java, python, sql
The Cyber and Technology Controls Production Support team is seeking a systems administrator that combines both software and systems administration to operate and manage large-scale, massively distributed, fault tolerant systems. The Candidate will build and implement creative solutions to operations problems, including optimizing existing systems, building infrastructure, Capacity and Resilience management and eliminating work through automation. The candidate will work with various cross-functional teams, and must be able to work in a global team setting and adapt to dynamic requirements. As an administrator, you are responsible for the visualization of how our systems relate to each other while using our production tools to identify and resolve a broad spectrum of problems.
Run, maintain and improve the service against established Service Level Objectives by applying software engineering principles
Responsible for the availability, performance, change management, monitoring, and capacity management of their services
Engage in with the development team throughout the life cycle to help build for reliability
Troubleshoot priority incidents, conduct flawless post-mortems and ensure permanent closure
Analyze patterns of incidents, develop permanent remediation plans, and implement automation to prevent future incidents from occurring through software engineering.
Facilitates maximum speed of delivery by objectively binding to disruptions of the service
Manage the efforts to split between manual operational work and engineering work
Part of the 24x7x365 support coverage
As a member of our Production Support team, you’ll immediately put your love of technology into action. Each day, you and the team will be responsible for making sure our platforms, servers and networks are online and secure. You’ll work together, evaluating, selecting, implementing, integrating, maintaining, upgrading, documenting and designing our infrastructure. You’ll find new and creative solutions to troubleshoot and resolve issues. Communication is key, both in problem solving with your supervisors and collaborating with your coworkers, as well as other teams in the network.
This position is anticipated to require the use of one or more High Security Access (HSA) systems. Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter. The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
5 years of experience with:
Our CTC Production Support Organization is filled with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.We encourage professional growth and career development, and offer competitive benefits and compensation.If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.