Software Implementation Engineer

Offer by FM:Systems



About this job

Job type: Full-time
Role: System Administrator


python, api

Job description

The Software Implementation Engineer is responsible for the successful deployment of FM:Systems software for our customers. The Software Implementation Engineer will learn to be an expert in our product and technology (specifically Microsoft based servers, databases, and related technology), and will guide the customer in making the best technical/operational decisions for them to achieve a fast, effective implementation of FM:Systems’ Integrated Workplace Management System. The Software Implementation Engineer will work closely with FM:Systems staff, partners, and customer staff to ensure solutions are effectively deployed, problems are addressed, and customers are successful.

At FM:Systems, we have 3 guiding values around what we believe and how we behave: Do the right thing, act with urgency and cultivate a culture of excellence & accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation and invest in our people. If this sounds like a company you would like to work for, apply today!

In this role, you will have the opportunity to:

  • Implement, configure, and integrate FM:Systems solutions to best meet each customer’s business objectives
  • Develop customer-specific web pages, reports, and dashboards
  • Integrate with customer data sources and other customer systems via API’s and other published interfaces
  • Work on multiple concurrent projects

The successful candidate for this role will have the following qualifications:

  • 5 plus years’ experience implementing enterprise software solutions based on Microsoft technology
  • 3 plus years’ experience in a technical customer facing role
  • Experience installing and configuring enterprise web-based applications
  • Experience with report writing and html authoring
  • Ability to leverage third-party APIs to integrate data between systems, and knowledge of Python or other languages commonly used for data integration
  • Exceptional communication, writing, and organizational skills
  • Exceptional troubleshooting, problem solving, and analytical skills
  • Ability to work effectively as a team member on complex projects
  • Exceptional attention to detail and ability to multi-task
  • Experience with CAFM/IWMS applications, Autodesk AutoCAD and/or Revit a plus
  • Knowledge of network security a plus
  • Sense of urgency, self-managed, and goal oriented attitude
  • Travel will be approximately 10% - domestically and internationally

FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristics protected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

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