Senior Project Manager (REMOTE)

Offer by Innovative Salesforce Consulting & Business App Provider




About this job

Job type: Full-time
Role: Product Manager


project-management, cloud, scrum

Job description


If you are a contractor or require sponsorship, please DO NOT respond to this job posting!

  • Sales certification (Administrator, Sales Cloud or Service Cloud) required >
    • Project Management certification (PMP or similar)
    • Scrum Master certification


    • Overall responsibility for project success and customer success
    • Lead project teams in development and execution of project plans including management of scope, schedule, budget, and quality
    • Optimize plans and resources to deliver maximum value to clients
    • Develop and nurture trusted adviser relationships with clients
    • Collaborate with project team, leadership, and sales teams to bring thought leadership to the engagement
    • Assist with account planning/management and other pre-sales activities
    • Influence and coach customers throughout their Salesforce journey
    • Coach, mentor and develop junior resources
    • Make decisions that positively impact our customers
    • Contribution to the client Book of Knowledge


    • Business Intuition: Analyze a client’s current business processes and goals, and create a project roadmap, including measures of success, to attain those goals with Salesforce.
    • Active Listening: Listen carefully, state back to client or team member to receive a confirmatory “exactly” or similar acknowledgment.
    • Clear Communication: Hold executive-level conversations with client on scope, budget and timeline, and articulate project business and technical goals to Fortimize project team.
    • Troubleshooting: Diagnose quickly both technical and process disconnects in projects and create action plans.
    • Program Methodology: Comprehensive knowledge of different project methodologies, and ability to select and explain the appropriate method to each project.
    • Self Management: Take initiative, organize, drive results, and be self-accountable.
    • Very strong customer-facing skills.


    • BA/BS degree or equivalent work experience; MBA a plus
    • 4+ years consulting experience, preferably with or other CRM or cloud-based solutions
    • 4+ years of Project Management experience, 1 year of Scrum Master
    • In-depth understanding of Agile best practices
    • Knowledge of PMI processes and procedures
    • certification (Administrator, Sales Cloud or Service Cloud) required
    • Project Management certification (PMP or similar)
    • Scrum Master certification

    Expectation of swift but mistake free first pass success. 

    Excellent personal work ethic is a must.

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