Microsoft Dynamics AX Developer

Naqel Express14 days ago
Riyadh, SA
Naqel Express

Job Description

Provide first line technical support including incidentproblem identification, resolution and escalation

Assist the System Administrator with proactive root cause analysis and problem resolution

Trouble shooting Computers, basic network problems, and other system applications etc

Ensure that all systems, server, internet and email are working properly

Use the Helpdesk system to log, update calls and prioritize work load

Organize and prioritize own workload Plan and manage routine repairsupgrades to equipment

Undertake regular system testingadaptationinstallations

Ensure inventory of all hardware and software is maintained and documented
Ensure the Asset Management database is maintained and updated at all times

Ensure all major issues are escalated to Superior IT staff

Cleaning and maintenance of printers and scanner equipment as required

Develop, create and maintain computer systems, user IT accounts, create reports, maintain desk top packages and computer hardware

Assist users as and when required

To assist in the other areas of the IT Department as required

Skills Required

SkillsExperience in Windows OS several platforms. Experience of installing modifying or creating of computer/printer software/hardware which includes various Microsoft OS and Microsoft Office. Knowledge of networking and TCP/IP to develop proced


Riyadh, SA

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