Requisition Number:206325Position Title:Software Engineer (II)External Description:Software Developer Location: Tijuana, BC, Mexico (Zona Rio)The WorkTeradata’s Global Support Organization is looking for a Software Developer who will implement, enhance, and maintain the vision of process improvement and workflow automation to provide our customers with best-in-class user experience. You will work closely with our Customer Support Tools Lead Developer and team to help drive use cases and requirements to solutions for initiatives relating to change management modernization, service analytics, remote support automation, phone home alerting, automatic incident creation, event-triggered diagnostics, and more. You’re ideally ITIL certified and have a fundamental understanding of IT Service Management and ITIL business processes. You will utilize your proven experience in process automation and application customization using client scripts, business rules, and UI Scripts. You should also be able to create, administer, and manage Workflow Configurations. The WorkRequired BackgroundExtra Credit CountryEEOText_Description:City:TijuanaState:MexicoCommunity / Marketing Title:Software DeveloperJob Category:EngineeringCompany Profile:With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to invest in answers. Only Teradata leverages all of the data, all of the time, so that customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it at scale, on-premises, in the Cloud, or anywhere in between. We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world. Join us and help create the era of Pervasive Data Intelligence.Location_formattedLocationLong:Tijuana, Mexico MX
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