Required Qualifications:● BA/BS and 6+ years of relevant analytical or quantitative work experience, or an advanced degree with a minimum of 4 years of experience in areas directly related to the position. Experience must include a minimum of three years of experience querying, extracting, formatting, and analyzing healthcare data such as clinical trials data, adverse events, inpatient/outpatient clinical records, labs, biospecimen, medications.● Experience working with messy real-world data● Experience working independently in a rapidly changing scientific environment● Proficiency in report writing using SSRS and JasperReports.● Intermediate query development skills using MS SQL Server, T-SQL programming,PL/SQL and Oracle tools.● Experience working with version control tool like Tortoise SVN.● Knowledge of healthcare data management concepts and regulatory/compliance policies (HIPAA, IRB, etc.).● Superior human relation skills, such as, the ability to use positive language communications to serve and influence our customers and stakeholders, work well with the team● Ability to participate in occasional domestic travel to attend conferences or training workshops● Ability to support multiple projects simultaneously, prioritize assignments and work under limited supervision.● Comfortable providing rapid and timely response to urgent requests that impact clients● Comfortable following directions/instructions from supervisors and senior staff. Preferred Qualifications:● Knowledge of clinical trials, research and operations.● Experience working with research lab data and Biospecimens.● Knowledge of clinical data and healthcare code sets (ICD9/ICD10, NDC/RXNorm, LOINC, etc.).● Strong customer-facing experience, preferably with Clinical Trials office leaders, study team supporting trials, investigators, faculty/academic and research support staff.● Good understanding of relational database modeling and access management.● Experience working with MS Access is a plus● Skills in data visualization● Research experience in statistics, data science or related fields is a plus● Experience with basic machine learning or statistical analysis using R, Matlab, or Python is a plus. Principle Duties Informatics Reports Support: Maintain and enhance existing code, process, and Reports ● Maintain and support existing reports by answering user specific questions, communicating with Enterprise team etc.,.● Be the first point of contact for any issues related to the database(s) and ensure that their questions are answered in a timely manner.● Become a subject matter expert in data and tools to efficiently support any data mapping efforts needed by other team members for dashboards etc.● Advocate best practice policies and procedures for data handling.● Identify and assess performance tuning opportunities.● Create data dictionary and document dependencies by reverse engineering from existing code and data. Technical: Extract, integrate, format, and deliver data as per project needs. ● Extract and/or create reports needed for departmental Operations or Regulatory needs (such as FDA reporting or Industry sponsor reporting etc.,)● Run feasibility analysis to ensure project requirements can be processed through offered informatics services.● Assess raw data/primary data availability and quality. Work with users to transfer raw data into required format for project purpose.● Query, extract, integrate, format, deliver and analyze data as per project needs.● Explore and investigate various ways of identifying patients when data elements are not clear or available. Propose alternatives to users and clarify key points of each alternative.● Work closely with other team members to review execution plans and request support.● Continually seek to improve knowledge of new clinical databases.● Identify informatics infrastructure enhancement opportunities that could benefit the larger research community. Informatics Consultation: Ensure that all informatics Services follow team and university policies and operating procedures● Create consultation reports that capture project requirements and your implementation plan. Update the report as per continuous communication with investigators● Capture requirements for various types of projects (research, quality and operational projects, study recruitment, etc .).● Ensure that all informatics activities meet various compliance standards, IRB, data security, and contractual obligations of the University of Minnesota.● Follow operating procedures, forms, and policies of the team. Discuss enhancement opportunities with team management.● Strive for best quality of service experience and excellent user satisfaction feedback.● Follow-up with investigators and staff to ensure delivered services meet users’ expectations. Assist with refinements when requested.● Train users on data access methods, analysis tools, and informatics infrastructure Communication: Work with investigators, research personnel and other stakeholders to promote informatics services and represent the team.● Keep investigators and staff informed on offered CTSI Informatics services.● Coordinate user testing/usability evaluation of offered services and capture needs for potential future enhancements● Ensure service delivery progress concerns, delays and issues are regularly communicated with team management..● Represent the team in various meetings, such as: IRB, Office of Compliance, Data Stewards, Research Committees, and technical Infrastructure.● Communicate with data stewards from different organizations to most effectively deliver data as per project requirements.● Initiate regular user group meeting to discuss departmental needs● Attend vendor based conferences or meetings at times to better support databases.● Work as a liaison between the team and other units on selected informatics components and databases, recommend standardized data collection process for automatic data extraction, provide requirements for automation etc.
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